We want you to be satisfied, so all eligible courses purchased on (Enerture Learning Private Limited) Eji learning can be refunded within 30 days, provided the request meets the
guidelines in our refund policy. Certain restrictions may apply and some purchases may only be eligible
for credit refunds. For more information regarding our refund policy, please
see below. Refund status For answers to commonly asked questions we receive regarding a refund's
status, please review our refund status FAQ. Our 30-day policy While our 30-day refund policy is to allow students to learn risk-free, we must also protect our instructors from fraud and provide them with a
reasonable payment schedule. Payments are sent to instructors after 30 days, so
we will not process refund requests received after the refund window. Additional reasons for denied refunds We reserve the right, in our sole discretion, to limit or deny refund
requests in cases where we believe there is refund abuse, including but not
limited to the following: .A significant
portion of the course has been consumed or downloaded by a student before the
refund was requested. .Multiple refunds
have been requested by a student for the same course. ·Excessive refunds
have been requested by a student. ·Users who have
their account reported, banned or course access disabled due to a violation of
our Terms or Trust & Safety Guidelines. ·We do not grant
refunds for any subscription services unless otherwise required by
applicable law (please see below for more information). These refund restrictions will be enforced to the extent permitted by
applicable law. Types of purchases that are only eligible for credit refunds iOS (Apple): iOS payments are processed through Apple and
not Eji learning, and so we are unable to offer cash refunds for in-app
purchases made in the Apple App Store. Bank & cash transfers: certain bank and cash transfer
methods are only eligible for credit refunds. UPI: courses purchased through UPI (GooglePay, Paytm, BHIM, etc.) are only eligible for
credit refunds. 30-day refund guarantee Eji learning does not offer a 30-day satisfaction
guarantee, and no refunds or partial refunds are available unless otherwise
required by applicable law. Depending on where you're located, you may be entitled to a refund. We
determine your location based on the country associated with your account. Refunds for bundles purchased through a third party Since the payment for the bundle was processed by the third-party
vendor, we do not have the transaction on file and cannot initiate a refund for
you. Please contact the third-party vendor directly to request a refund. Refunds for courses enrolled in through a third-party sale or promotion. If you enrolled in a course through a third-party sale or promotion on
their platform/site (for example a company is selling or giving away (Enerture Learning Private Limited) Eji learning
courses), please contact the third party directly to request a refund. Eji learning
does not have access to the necessary information to review or process these
refund requests.
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